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Date/Time: Sun, 24 Nov 2024 08:17:29 +0000



Post From: my system fails to connect

[2013-10-02 09:20:59]
Sierra Chart Engineering - Posts: 104368
These are the relevant messages:


Barchart service: Connecting using server qs-us-e-01.aws.barchart.com:443 | 2013-10-02 04:28:47
Error connecting socket: Windows error code 10061: No connection could be made because the target machine actively refused it. | 2013-10-02 04:28:48

This is either caused by a firewall on your system or an issue with the Barchart server. Refer to help topic 1 here:
http://www.sierrachart.com/index.php?l=doc/helpdetails1.html

For additional help with this contact Barchart at realtime@Barchart.com


Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing