Support Board
Date/Time: Sat, 18 Jan 2025 08:08:22 +0000
Post From: Chart Recalculation / Data Feed Drops loop
| [2018-01-30 18:39:41] |
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These are some of the relevant messages: Chart #3 has tagged chart #2 for full recalculation. Chartbook: ES Strat.cht | 2018-01-30 09:22:32
CQG WebSocket | Timeout waiting for pong message from server. Your charts are taking far too long to calculate. That must be solved. In general, refer to help topic 30: Http://www.sierrachart.com/index.php?page=doc/helpdetails30.html And also refer to this particular subsection: http://www.sierrachart.com/index.php?page=doc/helpdetails30.html#ReferencesToOtherCharts Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |