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Date/Time: Sun, 24 Nov 2024 09:40:06 +0000



Post From: trade activtiy log window eror

[2013-09-26 18:52:29]
Sierra Chart Engineering - Posts: 104368
This is now resolved. You need to update to the latest revision of Sierra Chart by selecting Help >> Download Prerelease. The version is 1028. It has been revised. So if you already have 1028 , it will get updated.

1028 Revision 2: For the TT FIX trading platform service, the separate ICE Account setting in Global Settings >> Data/Trade Service Settings has been removed. This is no longer compatible with the multiple account support that Sierra Chart has now. This setting was used for one particular clearing firm. The Account number that was entered in the previous ICE Account box, needs to be entered into the Accounts box after the main account number separated by a comma. For example: Account1, Account2. So if the ICE account is 25000, then enter 25000 after the existing Account in the Accounts box. On the Trade DOM or chart, you need to set the account you wish to trade on the Trade Window. So if a different account is required for ICE, then select that account number. Refer to the documentation here: http://www.sierrachart.com/index.php?l=doc/doc_TradeWindow.html#SelectingTradeAccount
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing