Login Page - Create Account

Support Board


Date/Time: Sun, 24 Nov 2024 05:50:26 +0000



Post From: ES#C Daily candle chart freezing on opening Sierra

[2013-09-25 14:11:48]
User GDAC - Posts: 62
This morning I am having trouble opening Sierra.
I currently have 3 chart books (EU#C, AD#C & ES#C) set to open automatically.
Both EU & AD open with no problems, however the Daily candle chart for ES loads very slowly & upon completion of loading forces Sierra to freeze. I have removed ES from the auto load on startup and Sierra loads with no problems for the EU & AD contracts. All other periodicities load on the ES contract (3 min, 15 min, Range bars etc) however the daily candles do not. I have cleared all studies from the daily charts and tried to 'Reload & Recalculate', I have 'Deleted & Downloaded Data' for the daily candle; but I still get the same issue.
I have not materially changed any settings on the chart recently & have never had this issue before.

Thanks in advance.