Support Board
Date/Time: Sun, 24 Nov 2024 06:05:23 +0000
Post From: Software problems
[2013-09-22 21:28:46] |
Sierra Chart Engineering - Posts: 104368 |
We recommend uninstalling any anti-malware/antivirus/Firewall software other than what is from Microsoft. Install a standard installation of Sierra Chart from this page: https://www.sierrachart.com/index.php?l=doc/download.php Log in with the same Account Name and Password that you have used on this Support Board. We have added a week of usage time to your account for testing. See if you can connect to and use the Sierra Chart Real-time and Historical Forex data feed: http://www.sierrachart.com/index.php?l=doc/SCRealTimeFOREX.php This will confirm network connectivity using nonstandard protocols. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-09-22 21:29:04
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