Support Board
Date/Time: Thu, 16 Jan 2025 19:01:29 +0000
Post From: DTC web API - not getting any messages including hearbeat
| [2017-11-13 18:00:37] |
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This must be an issue on your side especially if you do not see the connection being closed in the Sierra Chart Message Log. Make sure you are processing the data provided. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |