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Date/Time: Thu, 16 Jan 2025 19:03:00 +0000



Post From: User Question

[2017-11-08 23:08:55]
Sierra Chart Engineering - Posts: 104368
This looks like it may be caused by security software running on your computer. The first thing we want you to do is to update Sierra Chart to the current version. Follow the instructions here:
Software Download: Fast Update

Try connecting to Rithmic again from Sierra Chart and provide a copy of the Message Log. This will give us a better idea of what the problem is.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing