Support Board
Date/Time: Thu, 16 Jan 2025 16:26:26 +0000
Post From: Cannot move orders on chart
| [2017-11-02 04:43:14] |
| User240093 - Posts: 9 |
|
Hello, I have been using Sierra for over a year now and have't seen this problem before until now. I have copied all of my settings from my trading computer to my laptop, I have done this before and it all worked fine. I just upgraded to the newest version of the software and now when I place an order on the chart it cannot be moved and when I try to move it it just snaps back to where it was? Trade service log is attached below. Interactive Brokers | Requesting Open orders. | 2017-11-01 19:57:42 Interactive Brokers | Received Open orders end message. | 2017-11-01 19:57:42 Order modification failed | Price and quantity for order modification are the same as the existing order. No modification was submitted. Internal Order ID: 47659. Service Order ID: 11426. Symbol: HG-201712-NYMEX | 2017-11-01 19:58:09 * Requesting order status for non-responsive order. | Symbol: HG-201712-NYMEX | TradeAccount: U1547916 | InternalOrderID: 47660 | ServiceOrderID: 11427 | Current Status: Order Sent | 2017-11-01 19:58:31 * Interactive Brokers | Received Open orders end message. | 2017-11-01 19:58:31 Order Error - Order timed-out waiting for response from service/exchange server. Internal Order ID: 47660. Service Order ID: 11427. Symbol: HG-201712-NYMEX | 2017-11-01 19:59:01 * Requesting order status for non-responsive order. | Symbol: HG-201712-NYMEX | TradeAccount: U1547916 | InternalOrderID: 47659 | ServiceOrderID: 11426 | Current Status: Order Sent | 2017-11-01 19:59:11 * Interactive Brokers | Received Open orders end message. | 2017-11-01 19:59:11 Requesting order status for non-responsive order. | Symbol: HG-201712-NYMEX | TradeAccount: U1547916 | InternalOrderID: 47658 | ServiceOrderID: 11425 | Current Status: Order Sent | 2017-11-01 19:59:21 * Interactive Brokers | Received Open orders end message. | 2017-11-01 19:59:21 Trading message from IB: Can't find order with id =11425. Error Code: 135. ServiceOrderID: 11425. InternalOrderID: 47658. | 2017-11-01 19:59:46 Trading message from IB: Can't find order with id =11425. Error Code: 135. ServiceOrderID: 11425. InternalOrderID: 47658. | 2017-11-01 19:59:47 Trading message from IB: Can't find order with id =11426. Error Code: 135. ServiceOrderID: 11426. InternalOrderID: 47659. | 2017-11-01 19:59:49 Unable to Flatten or Reverse because a Position does not exist. Working non-market orders will be canceled | Symbol: HG-201712-NYMEX | TradeAccount: U1547916 | 2017-11-01 19:59:52 * Interactive Brokers | Requesting Open orders. | 2017-11-01 20:00:04 Interactive Brokers | Received Open orders end message. | 2017-11-01 20:00:04 Interactive Brokers | Requesting Open orders. | 2017-11-01 20:11:19 Interactive Brokers | Received Open orders end message. | 2017-11-01 20:11:19 Trading message from IB: Duplicate order id. Error Code: 103. ServiceOrderID: 11428. InternalOrderID: 47661. | 2017-11-01 20:12:42 Trading message from IB: Duplicate order id. Error Code: 103. ServiceOrderID: 11429. InternalOrderID: 47662. | 2017-11-01 20:12:42 Trading message from IB: Duplicate order id. Error Code: 103. ServiceOrderID: 11430. InternalOrderID: 47663. | 2017-11-01 20:12:42 Interactive Brokers | Requesting Open orders. | 2017-11-01 20:12:56 Interactive Brokers | Received Open orders end message. | 2017-11-01 20:12:56 Order modification failed | Price and quantity for order modification are the same as the existing order. No modification was submitted. Internal Order ID: 47661. Service Order ID: 11428. Symbol: CL-201712-NYMEX | 2017-11-01 20:12:57 * Trading message from IB: Can't find order with id =11428. Error Code: 135. ServiceOrderID: 11428. InternalOrderID: 47661. | 2017-11-01 20:13:07 Interactive Brokers | Requesting Open orders. | 2017-11-01 20:13:23 Interactive Brokers | Received Open orders end message. | 2017-11-01 20:13:23 Trading server did not acknowledge new order | Symbol: CL-201712-NYMEX | TradeAccount: U1547916 | InternalOrderID: 47662 | ServiceOrderID: 11429 | Current Status: Order Sent | 2017-11-01 20:13:23 * Trading server did not acknowledge new order | Symbol: CL-201712-NYMEX | TradeAccount: U1547916 | InternalOrderID: 47663 | ServiceOrderID: 11430 | Current Status: Order Sent | 2017-11-01 20:13:23 * Trading message from IB: Duplicate order id. Error Code: 103. ServiceOrderID: 11431. InternalOrderID: 47664. | 2017-11-01 20:18:58 Trading message from IB: Duplicate order id. Error Code: 103. ServiceOrderID: 11432. InternalOrderID: 47665. | 2017-11-01 20:18:58 Trading message from IB: Duplicate order id. Error Code: 103. ServiceOrderID: 11433. InternalOrderID: 47666. | 2017-11-01 20:18:58 Interactive Brokers | Requesting Open orders. | 2017-11-01 20:19:14 Interactive Brokers | Received Open orders end message. | 2017-11-01 20:19:14 Trading message from IB: Can't find order with id =11431. Error Code: 135. ServiceOrderID: 11431. InternalOrderID: 47664. | 2017-11-01 20:19:17 Interactive Brokers | Requesting Open orders. | 2017-11-01 20:19:32 Interactive Brokers | Received Open orders end message. | 2017-11-01 20:19:32 Trading server did not acknowledge new order | Symbol: CL-201712-NYMEX | TradeAccount: U1547916 | InternalOrderID: 47665 | ServiceOrderID: 11432 | Current Status: Order Sent | 2017-11-01 20:19:32 * Trading server did not acknowledge new order | Symbol: CL-201712-NYMEX | TradeAccount: U1547916 | InternalOrderID: 47666 | ServiceOrderID: 11433 | Current Status: Order Sent | 2017-11-01 20:19:32 * |