Support Board
Date/Time: Thu, 16 Jan 2025 13:43:57 +0000
Post From: cannot add an External Data or Trading service Username to a managed custom study
| [2017-10-31 17:18:31] |
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We apologize for the delay. The "External Data or Trading service Username" field is not required. To add a new user, have the user update to the current version following the Fast Update instructions (Software Download: Fast Update) Have them provide you the "Account Name" they see under Help >> About. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |