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Date/Time: Thu, 16 Jan 2025 14:04:39 +0000



Post From: cannot add an External Data or Trading service Username to a managed custom study

[2017-10-31 16:58:14]
Shane - Posts: 31
I appreciate the reply but this is not correct as I understand it. Certainly, it hasn't been correct for the last four years I've been doing this; nor does it match the instructions listed on the page itself.

There used to be an entry box specifically called "External Data or Trading Service Username" - This box is no longer present.

My question to Sierra Chart support is how do I specify who has access to a custom study when they do not have a direct SC account but instead come through an partner-integrated version of Sierra Chart like AT Charts.

I cannot use a generic name like you've specified. Assuming that would work it would give access to the study to all users of that partner-integrated version of SC.