Support Board
Date/Time: Thu, 16 Jan 2025 13:13:41 +0000
Post From: TRADING FROM DIFFERENT ACCOUNT WITH INTERACTIVE BROKERS
| [2017-10-30 16:09:50] |
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You definitely should be seeing on the chart, for 30 seconds after connecting to the data feed or after opening the chart and when connected to the data feed, a message indicating the symbol is unknown, and the error message text from Interactive Brokers. That is with certainty. These are the relevant messages: Symbol Error - NQ-201706-GLOBEX is unknown, unavailable, or improperly formatted. No security definition has been found for the request | 2017-10-28 13:43:56 Message from IB: Historical Market Data Service error message:No market data permissions for GLOBEX FUT. IB Error Code: 162. Request ID: 61. | 2017-10-28 13:44:03 There are other similar messages as well like this. Refer to: Interactive Brokers Trading Service: Market Data Not Subscribed Through Interactive Brokers Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-10-30 16:10:03
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