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Date/Time: Sun, 24 Nov 2024 06:27:12 +0000



Post From: 1025 changed the way FA accounts groups works with Interactive Brokers

[2013-09-16 19:50:44]
Sierra Chart Engineering - Posts: 104368
We did not change anything that would cause this:

I noticed this when I entered orders and some customers didn't received them.

Unless this has something to do with the selected Trade Account on the Trade Window. Not really sure because we do not know your Financial Advisor account configuration or have a good understanding of them.

These changes have been out now for more than a month and we have not had anyone report an issue like this. So we are surprised by the trouble. We would have expected that everything would work quite well since at this time, we have achieved the best integration to Financial Advisor accounts compared to previously.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2013-09-16 19:51:06