Support Board
Date/Time: Thu, 16 Jan 2025 16:12:38 +0000
Post From: connection errors
[2017-10-23 17:02:19] |
Sierra Chart Engineering - Posts: 104368 |
These are the relevant messages: CQG WebSocket socket (397) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2017-10-23 13:23:26 * CQG WebSocket socket (397) | Socket send error. Windows error code 10054: An existing connection was forcibly closed by the remote host. | 2017-10-23 13:23:26 Refer to: Data/Trading Service Connection and Symbol Issues: 1.2. Network Communication or Server Problem There is some connectivity issue between Sierra Chart and the CQG server somewhere. Or a problem with the CQG server. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-10-24 14:40:35
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