Support Board
Date/Time: Thu, 16 Jan 2025 09:54:08 +0000
Post From: BitMEX connection problems
| [2017-10-20 22:51:58] |
| |
|
The lost connections are due to the lost connection to the BitMEX trading server which we have no control over, and that is going to be resolved in the coming weeks once we switch over to a direct connection which will be much more reliable. However, Sierra Chart should not be downloading historical chart data after the connection is restored. This issue is now fixed and we will have a new release out before Monday. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-10-20 22:53:02
|