Support Board
Date/Time: Thu, 16 Jan 2025 10:01:43 +0000
Post From: BitMEX connection problems
| [2017-10-20 17:58:55] |
| |
|
For BitMEX trading the port numbers Sierra Chart uses are 5569 and 5567. Also refer to: Data/Trading Service Connection and Symbol Issues: 1.6. Internet Ports and IP Addresses used by Sierra Chart Data Services In regards to: On my first machine, SierraChart could not hold the connection to Bitmex today. Worked fine for a couple of minutes, then connection broke down, reestablished, broke down, reestablished and so on and so forth.
We think you are referring to this: BitMEX | Market data feed reported to be lost. | 2017-10-19 19:20:35 BitMEX | Market data feed reported to be restored. | 2017-10-19 19:20:39 BitMEX | Market data feed reported to be lost. | 2017-10-19 19:20:42 BitMEX | Market data feed reported to be restored. | 2017-10-19 19:20:46 BitMEX | Market data feed reported to be lost. | 2017-10-19 19:20:48 BitMEX | Market data feed reported to be restored. | 2017-10-19 19:20:52 BitMEX | Market data feed reported to be lost. | 2017-10-19 19:20:54 BitMEX | Market data feed reported to be restored. | 2017-10-19 19:20:58 BitMEX | Market data feed reported to be lost. | 2017-10-19 19:21:04 BitMEX | Market data feed reported to be restored. | 2017-10-19 19:21:08 BitMEX | Market data feed reported to be lost. | 2017-10-19 19:21:10 XBTZ17-BMEX 5 Min #2 | Reloading chart. | 2017-10-19 19:21:13 This would be an issue on the BitMEX side with the intermediary software used for the connection for trading. That is going to be changed to a direct connection in about a month. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-10-20 18:02:08
|