Support Board
Date/Time: Thu, 16 Jan 2025 08:50:21 +0000
Post From: CTS Configurations/Setup
| [2017-10-18 03:08:30] |
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We apologize for the delay. The service you should be using is named: CTS T4 FIX [trading] . We set your account to use the CTS Live server and not the Simulation server. We tested again, and we do not notice the error related to a nonaffiliated broker. Make sure that Global Settings >>Data/Trade Service Settings >> Service Setting >> Firm is set to AMP. If you still have a problem, then you may not be on the latest revision. Update again with Help >> Download Prerelease. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |