Support Board
Date/Time: Thu, 16 Jan 2025 09:01:08 +0000
Post From: CTS Configurations/Setup
| [2017-10-18 00:31:04] |
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We apologize for this. We now realize that you did provide the complete Message Log and that the way that particular message is generated is different compared to other services. The reason for this problem is due to a programming error. And we also see that the ports were being blocked for the low-cost connection model for AMP. This is now resolved. Update to the latest Prerelease following the instructions here: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |