Support Board
Date/Time: Thu, 16 Jan 2025 06:39:52 +0000
Post From: Data not showing up on charts
| [2017-10-13 02:52:39] |
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In the case of CQG, the symbols are different. You need to follow through the instructions here to change the symbols of the charts to CQG symbols: Data/Trading Service Connection and Symbol Issues: 1.3. Symbols The other problem is this: CQG FIX: Received a Logout message. Text = UserName does not exist. Contact Customer Support for assistance. | 2017-10-12 18:17:59 Refer to this section here about this: https://www.sierrachart.com/index.php?page=doc/CQGTrading.php#CommonErrorMessage_UserNameDoesNotExist Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |