Support Board
Date/Time: Thu, 16 Jan 2025 06:47:47 +0000
Post From: Data not showing up on charts
| [2017-10-12 21:17:41] |
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This is the problem: HD Request # 9 | Error downloading historical Intraday data for RTYU7. The futures symbol format is invalid. The year must be 2 digits. | 2017-10-12 15:04:09 Based upon this, we think you do not have the Global Settings >> Data/Trade Service Settings >>Service in Sierra Chart set correctly. Who is your futures broker? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |