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Date/Time: Thu, 16 Jan 2025 04:38:25 +0000



Post From: Error downloading historical Intraday data

[2017-10-03 17:34:00]
Sierra Chart Engineering - Posts: 104368
We tested this now using the same server:
Intraday data recording state for symbol NISS-SP is set to download 'Pending'. | 2017-10-03 13:20:01
HD Request # 182 | Downloading Intraday chart data for NISS-SP to the file NISS-SP.scid. Service: statscalc | 2017-10-03 13:20:01
HD Request # 182 | Download start date-time: 2016-05-31 19:59:59.000 | 2017-10-03 13:20:01
HD Request # 182 | Disabling Intraday chart updating for symbol during historical data download. | 2017-10-03 13:20:01
HD Request # 182 | Using server: ds3.sierracharts.com port 10150 | 2017-10-03 13:20:01
Socket (869) | Creating socket. | 2017-10-03 13:20:01
Socket (869) | Connecting to IP: 65.182.172.42. | 2017-10-03 13:20:01
HD Request # 182 | Setting DTC encoding to Binary VLS | 2017-10-03 13:20:01
HD Request # 182 | Sending historical data logon request message. | 2017-10-03 13:20:01
HD Request # 182 | Requesting Intraday data. Start date-time: 2016-05-31 19:59:59. Record interval: 1. Symbol: NISS-SP | 2017-10-03 13:20:02
HD Request # 182 | Decompressing data. | 2017-10-03 13:20:02
HD Request # 182 | Receiving Intraday data for NISS-SP starting at 2016-05-31 20:00:00 | 2017-10-03 13:20:02
HD Request # 182 | Truncating file to starting date-time of 2016-05-31 20:00:00 | 2017-10-03 13:20:02
HD Request # 182 | Timestamp of first Intraday data file record written: 2016-05-31 20:00:00 | 2017-10-03 13:20:03
Socket (869) | Initiating close of socket by core. | 2017-10-03 13:21:51
Historical data download thread signaled to stop. | 2017-10-03 13:21:51
Socket (869) | Shutdown started. Waiting for graceful close. | 2017-10-03 13:21:51
HD Request # 182 | Received 13860437 records from 2016-05-31 20:00:00 to 2017-10-03 13:21:50 (489.7 days) and wrote 13860433 records for NISS-SP | 2017-10-03 13:21:51
HD Request # 182 | Intraday download COMPLETE for NISS-SP. Completion time: 1m 50s. Unique request ID: 186 | 2017-10-03 13:21:51

We do not see a problem. We checked and the server is running fine.

Follow the instructions here:
Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Improving Historical Intraday Data Downloading Performance
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

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