Support Board
Date/Time: Thu, 16 Jan 2025 03:05:02 +0000
Post From: since last update lose connectivity..see log
| [2017-09-28 17:47:47] |
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This is the relevant message which is causing the reconnection: Rithmic Trading | Message from server: Server Alert: PnL Connection - Heartbeat has been quiet for 40.952 seconds. | 2017-09-28 11:03:11 This is a connectivity issue between the Rithmic software on your computer and the Rithmic server. Here is the information about connectivity problems: Data/Trading Service Connection and Symbol Issues: 1.2. Network Communication or Server Problem Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-09-28 17:49:35
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