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Date/Time: Thu, 16 Jan 2025 02:52:19 +0000



Post From: Ask and Bid Market Depth Pulling/Stacking not working.

[2017-09-27 07:09:00]
Sierra Chart Engineering - Posts: 104368
We really need to use remote assistance to look into this. When you are ready for us to look at this with remote assistance could you select Help >> Accept Remote Assistance.

You will see a Team Viewer program display. We will need the ID number and password. Send that to us only through an Account Support Ticket:
https://www.sierrachart.com/usercp.php?page=SupportTickets

If we are able to connect close to the time you send a message, we will do that. If not, we will then we will contact you again.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing