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Date/Time: Mon, 16 Sep 2024 11:24:08 +0000



Post From: Using the TAB key and section 508 compliance

[2017-09-26 18:00:06]
Sierra Chart Engineering - Posts: 104368
There is little doubt the problem is on the system side.

If anyone else notices this, let us know. It would seem very doubtful anyone would respond. What would be a good idea, is it that if users can open the File menu with Alt-F, to let us know.

We just tested another system. And there is no problem. If there is any program which would have a problem like this, it would not be Sierra Chart.


Also will pass along a screen shot of your response which is basically ("resolve on your side")to her 508 concerns to the same issues she had experienced as well.
Good. Clearly there is nothing we can do because this functionality is managed by the Windows operating system. The only potential problem involves keyboard shortcuts. Reset those to default:

Global Settings >> Customize Keyboard Shortcuts >> Set All to Defaults. Press OK.

Might be a good idea to run an Internet search to see if you can find any information about menu keyboard shortcuts not working on a system or with a particular program.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
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Date Time Of Last Edit: 2017-09-26 18:03:17