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Date/Time: Sun, 24 Nov 2024 05:04:37 +0000



Post From: Data provider

[2013-09-11 08:57:59]
Sierra Chart Engineering - Posts: 104368
The CSV text file in the image you have given, does look correct. Follow the instructions here to import it:
http://www.sierrachart.com/index.php?l=doc/doc_ImportExport.html#import

After importing you may need to adjust the times to GMT. This is explained in the steps.

We see you are using Interactive Brokers. Therefore you most likely encountered a pacing violation. Refer to help topic 37 about this here:
http://www.sierrachart.com/index.php?l=doc/helpdetails37.html
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing