Support Board
Date/Time: Sun, 24 Nov 2024 04:35:39 +0000
Post From: Topstep account, incorrect account traded
| [2013-09-11 07:06:39] |
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In the case of the CTS T4 trading platform service, there was not proper support for multiple accounts in 997 and earlier. This is why we worked very hard to get off of the old API and add multiple account support as soon as possible. However, as long as you select the correct account in File >> Data/Trade Service Settings and reconnect to the server, then that account will be used. Although, you should not switch among accounts. Apparently CTS has taken down the FIX simulation server due to issues. So you need to use 997. The live FIX server is available. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-09-11 07:07:46
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