Support Board
Date/Time: Sun, 24 Nov 2024 04:58:40 +0000
Post From: Topstep account, incorrect account traded
| [2013-09-10 22:51:04] |
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It sounds as though the CTS username that you login to the CTS system with has 2 accounts? If so, then with the version of Sierra Chart you are on, you need to select File >> Disconnect and then File >> Connect to Data Feed after changing the account in the Data/Trade Service Settings window. This is not the case in the newer versions of Sierra Chart that have multiple account support. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |