Support Board
Date/Time: Sun, 19 Jan 2025 00:03:10 +0000
Post From: User Interface Improvements
| [2017-09-12 04:15:15] |
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We simply do not agree with your conclusions at all. This is not even true: I'm currently looking at a 1995 candlestick chart which doesn't autosize when tiled and I'm paying $70+ per month.
This is a completely untrue statement. The candlestick charts in Sierra Chart are very good. To associate them with a particular year makes no sense and has no logic in it. And furthermore the problem is, you have altered the scale from the default, and the behavior you are seeing is all by proper design and functionality. What you see happening is based upon how you have configured this chart. This has nothing to do with user interface improvements at all. Refer to the Chart Scale documentation here: Chart Scale and Scale Adjusting We also answered your other support request about this. And also most of that USD70 you are paying does not even come to us. It goes to the exchanges. We are just a money collector for them. USD24 comes to us less payment processing fees. You have not convinced us of anything here. And this is a recent comment we received: Just wanted to thank you guys for doing such a fantastic job on your software product.
It's really a thing of power and beauty. Far and away the best software I've used for trading. Your approach to keep the kernel small and fast and staying clear of the Microsoft traps and pitfalls - including not using the registry - and supporting user customization with smartly written ACSIL functions and almost as important extremely detailed and useful documentation. This is what I think makes you guys the best. I commend you on having an incredible team that does impeccable work and so I think it's appropriate on Labor day to say thanks for doing your job so incredibly well. Please don't change anything you're doing to "Modernize" your software so we can have pretty skins or other useless garbage. Hopefully you won't and I doubt you will because it's clear you've escaped from that claptrap. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-09-12 04:17:45
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