Login Page - Create Account

Support Board


Date/Time: Wed, 15 Jan 2025 21:07:23 +0000



Post From: no realtime SC Data Feed while using DTC - Sub Instance

[2017-09-06 15:55:12]
Sierra Chart Engineering - Posts: 104368

Finally, I did also test point 3 and updating the symbol settings as per instructions did not fix it, all forex and cfd symbol still come up as 'unknown' , but since from here on out I'll be using the above single copy of SC suggestion I no longer need a fix for this.
OK. Actually we realize now why this happens and there really is not a solution to it with the particular configuration you were using because the main server instance of Sierra Chart is one provided through Transact.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-09-06 15:55:44