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Date/Time: Tue, 26 Nov 2024 21:25:29 +0000



Post From: how to reload / load historical data?

[2017-08-30 16:49:56]
Sierra Chart Engineering - Posts: 104368
You should not normally have to manually try to download historical data. This happens automatically. And if it is not, it means there is some sort of connectivity issue.

Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Right-click somewhere in the middle of the chart and select Delete and Download Data.

Wait about 20 seconds and then provide a copy of the Message Log by following these instructions:
Support Board Posting Information: How to Post Your Message Log (Required In Some Cases)
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-08-30 16:50:18