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Date/Time: Wed, 15 Jan 2025 18:34:53 +0000



Post From: Blank Charts

[2017-08-22 12:44:24]
Sierra Chart Engineering - Posts: 104368
Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Go to one of the charts and select "Edit >> Delete All Data and Download".

After the download completes, provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog

Also refer to:
Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Incorrect Chart and Session Times Settings
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing