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Date/Time: Thu, 23 Jan 2025 22:42:29 +0000



Post From: Delete all Data and Download - Failing on me

[2017-08-14 17:09:10]
Sierra Chart Engineering - Posts: 104368
We apologize for the delay.

Follow the instructions here to update the Symbol Settings:
Global Symbol Settings: Update Symbol Settings

When that is done, retry downloading the data following these instructions:
Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing