Support Board
Date/Time: Wed, 15 Jan 2025 16:14:31 +0000
Post From: SC DTC Data - Error getting address info for ds4.sierracharts.com.
| [2017-08-11 17:27:44] |
| User71961 - Posts: 144 |
|
the SC message log won't minimize...keeps throwing connection error. here is a copy of the log what should I do? Software version: 1594 | 2017-08-11 13:22:18 Usage end date: 2018-02-28 | 2017-08-11 13:22:18 Enabled for: Advanced Features. | 2017-08-11 13:22:18 Enabled for: Advanced Features 2. | 2017-08-11 13:22:18 Enabled for: Sierra Chart Historical Data Service. | 2017-08-11 13:22:18 Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2017-08-11 13:22:18 Enabled for: INDEXES_DATA_BARCHART | 2017-08-11 13:22:18 Enabled for: CME (Trading Account Required) | 2017-08-11 13:22:18 Enabled for: CBOT (Trading Account Required) | 2017-08-11 13:22:18 Enabled for: COMEX (Trading Account Required) | 2017-08-11 13:22:18 Enabled for: NYMEX (Trading Account Required) | 2017-08-11 13:22:18 Received 1 data feed usernames. | 2017-08-11 13:22:18 Allow Support for Sierra Chart Data Feeds is enabled. | 2017-08-11 13:22:18 Current selected Data/Trading service: TD Ameritrade | 2017-08-11 13:22:18 Chart Update Interval: 500 | 2017-08-11 13:22:18 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2017-08-11 13:22:18 2017-08-11 13:22:18 Local computer time | 2017-08-11 13:22:18 2017-08-11 17:22:18 Local computer time in UTC | 2017-08-11 13:22:18 2017-08-11 13:22:18 Local computer time in SC Time Zone | 2017-08-11 13:22:18 2017-08-11 16:55:23 Server time in UTC | 2017-08-11 13:22:18 Local computer UTC time and Server UTC time difference: 0 seconds. | 2017-08-11 13:22:18 Program path: C:\SierraChart\ | 2017-08-11 13:22:18 Data Files path: C:\SierraChart\Data\ | 2017-08-11 13:22:18 OS Version Number: 6.1 | 2017-08-11 13:22:18 Locale Setting: C | 2017-08-11 13:22:18 SC DTC Data | Connecting to the server ds4.sierracharts.com. Port 443 | 2017-08-11 13:22:20 Error getting address info for ds4.sierracharts.com. Windows error code 11001: No such host is known. | 2017-08-11 13:22:20 * DTC Client (449) | Initiating close of socket by core. | 2017-08-11 13:22:20 SC DTC Data | Disconnected from the server. | 2017-08-11 13:22:20 SC DTC Data | Data feed disconnected. Will reconnect in 2 seconds. | 2017-08-11 13:22:20 SC DTC Data | Connecting to the server ds3.sierracharts.com. Port 443 | 2017-08-11 13:22:22 Error getting address info for ds3.sierracharts.com. Windows error code 11001: No such host is known. | 2017-08-11 13:22:22 * DTC Client (450) | Initiating close of socket by core. | 2017-08-11 13:22:22 SC DTC Data | Disconnected from the server. | 2017-08-11 13:22:22 SC DTC Data | Data feed disconnected. Will reconnect in 2 seconds. | 2017-08-11 13:22:22 |