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Date/Time: Wed, 15 Jan 2025 16:01:14 +0000



Post From: Program locking up and crashing when replaying chart

[2017-08-08 20:57:39]
Sierra Chart Engineering - Posts: 104368
What we need you to do is to go to Sierra Chart and select Help >> Accept Remote Assistance.

Press Yes.

When you see the team viewer program appear, start an account support ticket:
https://www.sierrachart.com/UserControlPanel.php?page=SupportTickets

And let us know the ID number and password.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing