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Date/Time: Thu, 23 Jan 2025 22:46:28 +0000



Post From: Edit --> Delete All Data and Download --> Download Failed ??

[2017-08-01 19:44:15]
Sierra Chart Engineering - Posts: 104368
We apologize for the delay.

This is the relevant message:

HD Request # 50 | Error downloading historical Intraday data for 6JU17. Exception in c_HDDownloadThread::DecompressData. | 2017-08-01 13:44:17
This is very unusual and we are not sure why this is happening.


We want you to update to the current version of Sierra Chart following these instructions:
Software Download: Fast Update
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-08-01 19:44:38