Support Board
Date/Time: Wed, 15 Jan 2025 16:10:51 +0000
Post From: SC fails to fetch BitMEX data
| [2017-07-26 18:36:38] |
| JacobMoore - Posts: 7 |
|
I followed the instructions written on this page: BitMEX Trading Service SC doesn't connect to BitMEX. This is the message log I got: Reading Internal Order ID file. | 2017-07-26 20:17:58 Reading Trade Orders file. | 2017-07-26 20:17:58 Reading Trade Positions file. | 2017-07-26 20:17:58 Listening on UDP port 22903. | 2017-07-26 20:17:58 Software version: 1589 | 2017-07-26 20:17:58 Usage end date: 2017-08-09 | 2017-07-26 20:17:58 Enabled for: Advanced Features. | 2017-07-26 20:17:58 Enabled for: Advanced Features 2. | 2017-07-26 20:17:58 Enabled for: Sierra Chart Historical Data Service. | 2017-07-26 20:17:58 Allow Support for Sierra Chart Data Feeds is enabled. | 2017-07-26 20:17:58 Current selected Data/Trading service: BitMEX (Testnet) | 2017-07-26 20:17:58 Chart Update Interval: 500 | 2017-07-26 20:17:58 Time Zone: +04:00:00 (MSK+04) | 2017-07-26 20:17:58 2017-07-26 19:18:03 Local computer time | 2017-07-26 20:17:58 2017-07-26 16:18:03 Local computer time in UTC | 2017-07-26 20:17:58 2017-07-26 20:18:03 Local computer time in SC Time Zone | 2017-07-26 20:17:58 2017-07-26 16:17:59 Server time in UTC | 2017-07-26 20:17:58 Local computer UTC time and Server UTC time difference: 2 seconds. | 2017-07-26 20:17:58 Program path: C:\SierraChart\ | 2017-07-26 20:17:58 Data Files path: C:\SierraChart\Data\ | 2017-07-26 20:17:58 OS Version Number: 10.0 | 2017-07-26 20:17:58 Locale Setting: C | 2017-07-26 20:17:58 Checking for new symbol settings for service code BitMEX | 2017-07-26 20:17:58 HTTPS connection to www.sierrachart.com:443 (4) | Creating socket. Using TLS 1.2. | 2017-07-26 20:17:58 HTTPS connection to www.sierrachart.com:443 (4) | Connecting to IP: 204.15.192.108. | 2017-07-26 20:17:58 Symbol settings are up-to-date for BitMEX | 2017-07-26 20:18:04 BitMEX (Testnet) | Connecting to the server ds3.sierracharts.com. Port 5567 | 2017-07-26 20:18:08 DTC Client (5) | Creating socket. Using TLS 1.2. | 2017-07-26 20:18:08 DTC Client (5) | Connecting to IP: 65.182.172.42. | 2017-07-26 20:18:08 BitMEX (Testnet) | Connected to server. | 2017-07-26 20:18:08 BitMEX (Testnet) | Starting socket receive thread. | 2017-07-26 20:18:08 BitMEX (Testnet) | Sending Encoding Request to server | 2017-07-26 20:18:08 HTTPS connection to www.sierrachart.com:443 (4) | Socket gracefully closed by remote side. | 2017-07-26 20:18:09 HTTPS connection to www.sierrachart.com:443 (4) | Received socket Close event | 2017-07-26 20:18:09 HTTPS connection to www.sierrachart.com:443 (4) | Initiating close of socket by core. | 2017-07-26 20:18:09 HTTPS connection to www.sierrachart.com:443 (4) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-07-26 20:18:09 HTTPS connection to www.sierrachart.com:443 (4) | Closed. | 2017-07-26 20:18:09 BitMEX (Testnet) | Setting DTC encoding to Binary VLS | 2017-07-26 20:18:09 BitMEX (Testnet) | Sending logon request message. | 2017-07-26 20:18:09 BitMEX (Testnet) | Received logon response. | 2017-07-26 20:18:09 BitMEX (Testnet) | Server Name: SC DTC Server. | 2017-07-26 20:18:09 BitMEX (Testnet) | Server protocol version: 7. Client protocol version: 7 | 2017-07-26 20:18:09 BitMEX (Testnet) | Connection error: Username or Password is incorrect. | 2017-07-26 20:18:09 DTC Client (5) | Initiating close of socket by core. | 2017-07-26 20:18:09 BitMEX (Testnet) | Disconnected. | 2017-07-26 20:18:09 DTC Client (5) | Shutdown started. Waiting for graceful close. | 2017-07-26 20:18:09 DTC Client (5) | Socket gracefully closed by remote side. | 2017-07-26 20:18:09 DTC Client (5) | Closed. | 2017-07-26 20:18:09 How do I fix this? |