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Date/Time: Wed, 15 Jan 2025 17:31:46 +0000



Post From: Stock symbols

[2017-07-17 03:50:39]
Sierra Chart Engineering - Posts: 104368
It sounds like there is a connectivity problem.

If you are getting a blank chart, then go to that chart and select Edit >> Delete All Data and Download.

And then provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog

For reference here are the instructions:
Sierra Chart Historical Data Service: Setup Instructions
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-07-17 03:51:25