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Date/Time: Wed, 15 Jan 2025 17:59:11 +0000



Post From: LMAX orders canceled overnight

[2017-07-12 14:45:43]
Sierra Chart Engineering - Posts: 104368
We will look into this. We just need the Internal Order ID number of one of these orders that has been canceled.

Use the Trade Activity Log to locate the order and give us the Internal Order ID number. Here are instructions:
Trade Activity Log: Viewing Historical Trade Activity
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-07-12 14:46:49