Support Board
Date/Time: Wed, 15 Jan 2025 16:19:26 +0000
Post From: Unable to get live IB ASX data into Sierra Charts
| [2017-07-05 00:25:36] |
| User15952 - Posts: 132 |
|
I subscribe to IB for live ASX data. I can see the live data in IB traders workstation. When I try and open a 5 minute chart I am getting an error message "Symbol is unknown....." Below is from the log file NAB.AX Daily #1 | Reloading chart. | 2017-07-05 10:20:49 NAB.AX 5 Min #1 | Reloading chart. | 2017-07-05 10:20:56 NAB.AX 5 Min #1 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\NAB.AX.scid | 2017-07-05 10:20:56 Interactive Brokers | Using primary service for historical data for NAB.AX | 2017-07-05 10:20:56 Intraday data recording state for symbol NAB.AX is set to download 'Pending'. | 2017-07-05 10:20:56 HD Request # 3 | Downloading Intraday chart data for NAB.AX to the file NAB.AX.scid. Service: ib | 2017-07-05 10:20:56 Compressing file: C:\SierraChart\Data\NAB.AX.scid. This may take a while. | 2017-07-05 10:20:56 HD Request # 3 | Download start date-time: 2016-12-31 11:20:56.000 | 2017-07-05 10:20:56 HD Request # 3 | Requesting a total of 21 days and 0 seconds. | 2017-07-05 10:20:56 HD Request # 3 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 1728000. | 2017-07-05 10:20:56 HD Request # 3 | Requesting 1 Day of data at 30 secs with ending date-time at 2017-06-15 11:30:56 for NAB.AX. PriceType: TRADES | 2017-07-05 10:20:56 HD Request # 3 | Message from IB: No security definition has been found for the request. IB Error Code: 200. Request ID: 2. | 2017-07-05 10:20:56 HD Request # 3 | Error downloading historical Intraday data for NAB.AX. The symbol is unknown to the server. | 2017-07-05 10:20:56 HD Request # 3 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for NAB.AX | 2017-07-05 10:20:56 HD Request # 3 | Intraday download COMPLETE for NAB.AX. Completion time: 0s. Unique request ID: 2 | 2017-07-05 10:20:56 Removed historical data download ID 2 | 2017-07-05 10:20:56 Real-time Intraday chart data file updates started for NAB.AX | 2017-07-05 10:20:56 Intraday chart data file opened for NAB.AX | 2017-07-05 10:20:56 |