Login Page - Create Account

Support Board


Date/Time: Wed, 15 Jan 2025 18:55:14 +0000



Post From: Unable to install latest v1568 to Instance 2 folder

[2017-07-04 18:53:42]
User327694 - Posts: 25
Hi,

When trying to update from v1545 to v1568, I get this in the log:

Error moving C:\SierraChart\SierraChartInstance_2\DownloadedInstallationFiles\SierraChart.exe file to the folder C:\SierraChart\SierraChartInstance_2\. Windows error code 5: Access is denied. | 2017-07-04

I already have updated the main instance to v1568 without issue.

Thanks