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Date/Time: Wed, 15 Jan 2025 16:44:31 +0000



Post From: Live Orders are not going through

[2017-06-26 23:18:53]
Sierra Chart Engineering - Posts: 104368
We will need to look at this with remote assistance. We will get back to you in a couple of hours.

We are not sure why the TransAct server is not responding to the order submissions.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing