Support Board

Date/Time: Fri, 31 Jan 2025 14:48:30 +0000

Post From: error when entering and canceling order on GAIN

[2017-06-26 17:46:16] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
I think I found the cause of it. seems to be an issue with executing orders on the 2nd instance of sierra chart. So the order works when inputted on the main sierra instance. the 2nd instance causes the hang up. We do not see how this issue would be caused by a sub instance of Sierra Chart. It is clear the root of these issues are with the Gain Capital FIX server. They have acknowledged it. It seems it has to do with server-side OCO and bracket orders. Disable those through Global Settings >> General Trade Settings. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-06-26 17:47:36