Support Board
Date/Time: Fri, 31 Jan 2025 14:45:00 +0000
Post From: error when entering and canceling order on GAIN
| [2017-06-26 17:18:13] |
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Apparently this problem is no longer occurring? Gain Capital has no idea about it at this time but it was certainly a problem on their FIX server. That is clear based upon the messages. There were three problems: Missing fields in execution reports. FIX server not accepting orders and not even responding to them. An error on their side indicating a reference was not sent to an object. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |