Support Board
Date/Time: Wed, 15 Jan 2025 13:40:42 +0000
Post From: Historical data problem/missing data ES
| [2017-06-19 14:36:09] |
| BenjaminR - Posts: 170 |
|
A picture is worth a thousand words, so see attached: http://www.sierrachart.com/image.php?Image=1497882870532.png Upon opening charts this morning, there was missing data between the close of the overnight session and the open of the RTH session. I've restarted, deleted all data and redownloaded several times, and each time more data is missing. For example: in downloading after the 2nd 30 min period, the 1st 30 min. period was absent on the TPO chart. Each successive delete/download/reload results in just a few 'current' prices. There seems to have been other data issues in the overnight, but I have only seen one other ticket similar to mine, so I am submitting this for your awareness, and to help determine that it is not just one user. Moreover, my partner who uses SierraChart in another country has the exact same problem. We both use Open eCry data, but through different brokers. I called the data provider and they have no reported issues. Further, I connect to the same data feed with another platform, and all the data is intact. This seems, in my opinion, to be related to historical data... If you want log files, I will provide. Thank you! |