Login Page - Create Account

Support Board


Date/Time: Wed, 15 Jan 2025 13:40:18 +0000



Post From: Charts keep disconnecting

[2017-06-19 01:54:11]
Sierra Chart Engineering - Posts: 104368
There was a problem with the Sierra Chart provided data feeds which includes Forex/CFD, market statistics and crypto currency data. This is now resolved.


I'm sending the log because I don't know what it means, but something keeps kicking me out of connection to CQG feed.
This is definitely not true. If the Sierra Chart server has a problem it has zero effect on the connection to CQG.


Same issue with Transact, everything works fine with Rithmic though
The connection to TransAct was not affected, only the Forex/CFD, market statistics and crypto currency data.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-06-19 01:55:43