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Date/Time: Wed, 15 Jan 2025 12:45:35 +0000



Post From: Forex Data missing from chart even after following your instructions

[2017-06-16 13:07:56]
User995923 - Posts: 64
Hello
I have a problem with all Forex pairs from the SC (Forex Data) FXCM data feed.

I have posted before, used the guide you provided about missing data but still the problem is not solved.

I run two copies of Sierra, the other one is used for Futures through CTS T4 Fix data feed and it is working just fine.

So the problem is that all of my forex pairs miss 2 minutes when the day is about to change.

For example in the Global Symbol Settings GBPUSD is set in the New York timezone (-5GMT) and the session start time is 17:00 and the session end time is 16:59:59

My timezone is Athens GMT+2 (both in computer settings and Data/Trade Service Settings and thus the session time in chart settings is start time 00:00:00 and end time 23:59:59.

So every day the data from 23:58 up to 00:02 is lost and thus I experience gaps in all of my forex charts.

I have compared with other feeds and indeed the charts from Sierra are missing some data. The only problem is that window of time when the session changes.

I have attached some charts illustrating the problem in a forex pair.

How can I solve this?

Thanks
imageGBPUSD [M] 1 Min #1 2017-06-16 15_58_46.748.png / V - Attached On 2017-06-16 13:04:29 UTC - Size: 40.01 KB - 272 views
imageGBPUSD [M] Daily #1 2017-06-16 16_00_36.169.png / V - Attached On 2017-06-16 13:04:57 UTC - Size: 58.9 KB - 225 views
imageGBPUSDM1.png / V - Attached On 2017-06-16 13:05:11 UTC - Size: 45.6 KB - 240 views
imageGBPUSDDaily.png / V - Attached On 2017-06-16 13:05:22 UTC - Size: 49.22 KB - 237 views