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Date/Time: Wed, 15 Jan 2025 12:50:35 +0000



Post From: real money trading issue

[2017-06-15 17:31:36]
Sierra Chart Engineering - Posts: 104368
while issuing a SHORT entry position nothing took place
Regarding this, follow through the procedure here for us to look into this:
Trade Activity Log Analysis: Support Assisted Trade Activity Log Analysis

And yes that is a chargeable request. And we will not perform the analysis without payment.


We now realize these particular messages:


Received a business-level reject message. (RefSeqNum: 248. RefMsgType: UBB. BusinessRejectReason: 0) Reason: Collateral inquiry rate exceeds limit. | 2017-06-15 05:44:09 *
Request for Open orders data from trading service is currently in progress. The new request is ignored. | 2017-06-15 05:44:09 *

Relate to you using this:
sc.RefreshTradeData()


Do not use that function! Remove it from your code and never use it ever again. We updated the documentation for it.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-06-15 17:32:32