Support Board

Date/Time: Wed, 15 Jan 2025 10:33:40 +0000

Post From: DTC question

[2017-06-12 00:30:40] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
This is all very confusing to us. On the client side-- is it typical to have open 2 instances to be able to connect to my DTC server? You can do whatever you want. It does not matter. However, I can't connect to server unless I open a second instance? This is not relevant to a connection problem. Also, Even though I get the green light as connected. Data and charts are not updating? You need to tell us one of the symbols you have a problem with and provide a copy of the Message Log by following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing