Support Board
Date/Time: Thu, 21 Nov 2024 22:57:14 +0000
Post From: Trouble with my DOM on FGBL
| [2013-04-05 07:41:09] |
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While this may not be the problem, we definitely recommend updating to the current version. Select Help >> Download Current Version. Please do that now. In general it sounds like there is an Internet connectivity problem you are having to the server. Please refer to help topic 4 here: http://www.sierrachart.com/index.php?l=doc/helpdetails4.html You can see all of your trading activity and understand what has happened with your orders by looking at the Trade Activity Log: http://www.sierrachart.com/index.php?l=doc/doc_TradeActivityLog.php#ViewingHistoricalTA It is possible you may not see the current Position line if there is not a correct average price and it is far away from the visible view of prices in the chart or Trade DOM. And that can happen when using TT. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |