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Date/Time: Tue, 14 Jan 2025 23:58:28 +0000



Post From: First Instance non connecting (but 2nd instance is)

[2017-05-20 16:34:01]
Sierra Chart Engineering - Posts: 104368
That error message is from CQG. The other instance you are referring to is a sub instance which will always be able to connect to the main instance.

Contact your broker about this if you continue to encounter this Sunday evening:


CQG WebAPI | Market data logon unsuccessful. Server message: Trade routing is not available now. Contact customer support for assistance. | 2017-05-20 07:20:11 *

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-05-20 16:34:23