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Date/Time: Tue, 14 Jan 2025 10:32:13 +0000



Post From: Help, paid for $5 trial data can't see data

[2017-05-01 17:19:44]
regikeyz - Posts: 4
Hi guys,

All I want to do is I would like to use simulator to test ES future contract from 2012, scroll through a daily chart one day at a time.
That's it.

I set up a trial account with you. I have SC up and running on my computer.

I can only see EURUSD, so I got a $5 trial, but can't see any data for any other symbol. I tried restarting SC and changing different settings from documents I read but nothing.


I find the instructions difficult.
Ive spent a few hours trying to figure this out.
I followed this link as best as I could: I'm finding it hard to get working and follow exactly what I need to do.
https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#SetupInstructions

WHAT STEPS I TOOK:
I logged into SC online account, I have paid $5 credit.
I then select the data feed I want, and fill out the questionnaire and sign everything.
When I go to 'activate' I see red error messages warning me, not to select activate unless I have a real futures account funded with money.
I dont, I only have a paper account with you guys. So what do I do? Do I click 'activate'?
Also I tried going into SC and disconnecting and reconnection with 'SC Data - All services [data]' but can only see EURUSD I cannot see any other symbol.
After messing around with this, and it failing, I tried to add an Interactive Account as my broker (I have an IB account but I have no data subscriptions on this and do not really wish to use it - I only tried because I couldnt get anything else to work)

I ideally dont want to connect with a trading account, Id rather just use historical data.
I read something about problems with CME. Does that include for historical data?
Can I run a sim on ES since 2012?
I could not connect.


Please advise, thank-you

Thankyou